Freezer disaster! The owner answered the phone in the middle of the night & was there with a crew of 6 the next morning. The freezer & contents were gone and the putrid multi-day melt mess (just imagine!) on the basement floor cleaned up & sanitized within a couple hours, all for a very reasonable price. Nightmare averted like a dream! One of the best purchases I ever made.

Efficient, respectful and professional service.

We had some winter mouse issues, unfortunately. Within 20 mins of entering my contact information on Bio-One's site, I had a call and appt the very next morning. The team arrived exactly when they committed to at my house the next morning. Within an hour, the basement mess was cleaned, sanitized and our peace-of-mind was back. Would highly recommend them for service !

I had been searching for months to find a good company to accomplish what I needed, (I went through a ton!) finally I found Bio-One! To say they are quick and efficient is an understatement! They are also beyond accommodating, I had a personal appointment during the clean up and they kept right on working! My situation I’m sure isn’t abnormal and they made sure that I was comfortable in the whole process! Also helpful when it came time for payment, they are by far the cheapest I found! I can’t tell you the amount of times I thanked them! I will forever tell people who need the same assistance to go straight to Bio-One! Thanks again guys!

We had a tragedy in the family I called Bio-One they came out within an hour and got started. They guided me every step of the way. The empathy and compassion l the team provides to clients is unheard of in my experience. Thank you so much Richard and team.

The team at Bio One NW Indianapolis is great. They were very knowledgeable on hoarding clean up since my house had a little too much clutter. They took their time and made sure I was comfortable. If you need help, this is the team to call.

My house had become a catch all when I went to take care of my Dad. After 3 years the poor house was stacked full of everything. I didn’t know where to begin. I called Bio-One and they came and looked at it and said “no problem”. I had others to come and look and they wouldn’t touch it. Addison and his crew came and jumped in. I went around and said “keep that” and all else throw out. They even helped my son find a ring that had been lost for years. They gave me moral support when everyone else had just judged me. I would recommend Bio-One to everyone. Especially Addison and his crew. I don’t know how to thank them. The house is completely empty. THANK YOU!!

Yesterday, with the help of an organizer, I tackled the long-overdue project of cleaning my garage. When we discovered mouse/rat feces, we knew we couldn't simply haul things off to a regular dump but should contact a company that deals with hazardous waste. It took a bit of online searching and making several calls, but I finally reached Mike, the dispatcher. From the get-go, I was impressed with how responsive he was to my concerns. He told me he thought a couple of his people could be at my place in a couple of hours but would check and get back to me. It was already past noon when I called, and I was anxious about getting everything resolved that day. Mike got back to me to let me know that he was able to squeeze me in, and shortly before 3:00 Jason and Travis showed up. They packed up the truck with the first load; Jason took off for the hazardous waste dump and Travis - or, as I dubbed him for his amazing strength, Paul Bunyan of the PNW - stayed and packed things up and hauled them to the curb. When I tried to help by carrying things as well, Travis would take the items from me and tell me it was his job and that I should just relax. I persisted, saying that I wanted to do what I could. When Jason set off with the third and final truckload, Travis started in on a thorough cleaning of my garage. Jason later joined him, and they swept and vacuumed from top to bottom before spraying with two different chemicals, the same chemicals used for remediation in instances of deaths and suicides. I was a bit shocked when I heard that, since I hadn't really looked closely at Bio-One NW's website and seen what sorts of situations they deal with. Nevertheless, knowing that the same chemicals were used for such situations provided me with a sense of security. After spraying, Jason closed up the garage. 30 minutes later I opened it so that it could air out, and a further 30 minutes later, I brought stuff back inside the garage. Done! My feelings about Bio-One NW are nothing but positive. They were responsive and empathetic, came to my "rescue" quickly, worked hard and did a thorough, professional job and throughout were very polite and very, very nice to me.