Richard and his wonderful team came out late at night during a very stressful time. Richard was very professional, kind, listened to my wants and concerns, and his team went to work with military precision. While the process took several hours, when they were done, it was like nothing happened. Richard was able to work directly with USAA, and was very responsive to their emails to make the process as painless and quick as possible. You can tell he and his team work with compassion and care, and utmost professionalism. Their level of service is equal to USAA, which is how customer service should be.

I called for Services at 9:30 PM the night before I needed services. They set a appointment for 9 AM the next day and was very prompt on arrival and was able to complete the work that I needed. They came prepared and ready to go to work. They were very nice polite and productive I really recommend them for any of the services that they have listed on their website you will be very pleased with their services and work. A very satisfied customer!!

We utilized Bio One to clean and sanitize a relative's home. They were prompt and did great work. The two youmg men were kind and compassionate to the homeowner. I certainly recommend Bio One.

I want to give a huge shout out to the Bio-One team for the amazing job they did for a family member’s basement. To give you an idea of the horrific state of the basement, let me say two words…. Hoarder and Rats. After getting Pest Control in to eradicate the rats, I called Bio-One to see what they could do to help. Sean was amazing at getting a team out to the house and reassuring me that they could take care of everything. Because of the magnitude of the items to be removed and the clean up afterwards, Sean sent out a team of four. These guys are incredible. I can’t say enough about Jason, Travis, Joe and Jaz. These guys worked hard, quickly and efficiently and even though this was really nasty, heavy, and hard work, I never saw anyone slacking. Everyone, from Sean in the office to the guys in the field (Jason, Travis, Joe and Jaz) were professional, kind and courteous. Just as Sean promised, they took care of everything, from getting rid of all the items from 60 years of hoarding, cleaning/vacuuming up EVERYTHING, and disinfecting the entire basement from top to bottom. I am so appreciative of all they did, and I would give them more than 5 stars if possible.

I honestly don't have any words. They have given me my life back. I let my house go for far too long. Richard and his team took their time and treated not only my home but my possessions with the utmost respect. They were all friendly, kind and compassionate. There was absolutely no judgement from anyone and they got straight to work. I cannot recommend them enough. Their skill and thoroughness is astounding. In 4 days, I had my life back. Five years worth of tears and depression, and they gave me a fresh start in 4 days. Thank you from the bottom of my heart. You have no idea what you do for individuals like myself that are in the spot like we were. You are all wonderful!

My friend had asked me for help in cleaning out her hoarded vacation home. She’s been storing things there off and on for over 10 years. The rodents got in and tore the place to shreds. Bio-One NW Indianapolis got the place cleaned up and looking like new. If I ever need one of the services they provide I know who I’m calling!!

My house had become a catch all when I went to take care of my Dad. After 3 years the poor house was stacked full of everything. I didn’t know where to begin. I called Bio-One and they came and looked at it and said “no problem”. I had others to come and look and they wouldn’t touch it. Addison and his crew came and jumped in. I went around and said “keep that” and all else throw out. They even helped my son find a ring that had been lost for years. They gave me moral support when everyone else had just judged me. I would recommend Bio-One to everyone. Especially Addison and his crew. I don’t know how to thank them. The house is completely empty. THANK YOU!!

I highly recommend Bio-One services! Addison and his team not only do their jobs, but go above and beyond. They meet every situation, question and challenge with kindness and a solution. Their communication with their customers is unmatched and goes above and beyond as well. Thank you so much for making a hard situation so much easier to manage.